ONRIQUE — Client care
Warranty enquiries
For questions about your item, an issue after delivery or the terms that apply to your purchase.
Help with your piece
If something is not right, contact ONRIQUE so we can review the details with you. Please describe the issue and when you first noticed it.
Include these details
- Your order number and the email used at checkout.
- The product name and selected variant.
- A clear description of the issue and when it appeared.
If you email us directly, you can attach clear photographs of the item and the affected area.
Ask us to confirm the warranty terms for your specific item. This page does not state a warranty period or replace the terms of your purchase.